Use this method to retrieve transcription for a specific recorded call.
The response contains a JSON object with an array of turn objects.
Each turn contains: - The text spoken by a particular speaker - The start and end times for that text,
calculated from the moment the call was answered
For convenience, the response also provides the full text for each speaker.
Bearer token using appid (Authorization: Bearer
Unique identifier of a call
"bbaa37bf-430a-46da-ade3-c248e407016"
Mapping of phone numbers in the call to their transcript text
{ "41562494023": "", "390240325335": "" }An array of turn objects. Each object contains text attributed to a particular speaker, along with the start and end times for that text.
[
{
"type": "46844685344",
"s": 160,
"e": 7280,
"text": "Three, four five, I'm F. good bye."
},
{
"type": "+16572026750",
"s": 2400,
"e": 3280,
"text": "text"
}
]Unique identifier of the transcription
"e84f350f-6da7-4b56-80eb-41dec572626b"
Transcription language
en, de, es, fr, it Call duration
102
Full charge for the transcription
0.01
Transcription status
completed, failed Date and time the transcription was processed
"2023-01-09T10:04:39.734Z"
Date and time the call was placed or received
"2023-01-09T10:01:13.394Z"
Unique identifier of the call the transcription is associated with
"bbaa37bf-430a-46da-ade3-c248e4070161"
The call score indicates whether the call was positive, negative, or neutral, with scores ranging from 1.0 to 3.0 for negative and 4.0 to 5.0 for positive.
"3.8"
A brief, one or two sentences long summary of the call
"The agent and client discussed call recording and call transcription"