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Error description

Wavix received a delivery report (DLR) indicating the recipient’s carrier rejected the message. This usually happens due to carrier policies or restrictions on the recipient’s number.

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How to fix it

Messages can be rejected for a few common reasons:
  • The recipient’s phone is off or out of network coverage
  • The phone’s memory is full
  • Do-not-disturb mode is turned on
  • The recipient has blocked your Sender ID
If none of these apply, contact support@wavix.com. Include the following details to help us investigate:
  • Sender ID
  • Destination number
  • Date and time of the message
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