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WhatsApp is in preview. Features, limits, and the WhatsApp API can change before general availability.
Wavix enables WhatsApp for a limited number of accounts at a time. Request access in the Wavix portal to get started.

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Prerequisites

  • A Wavix account. If you don’t have one, create a Wavix account.
  • Access to the main Wavix account. Sub-accounts, sub-users, and sandbox accounts can’t request WhatsApp access.

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Submit your request

  1. Sign in to your Wavix account.
  2. In the Wavix portal, select WhatsApp in the main menu.
  3. Under Request access, answer the questions that apply to you:
    • Expected monthly messages: Select the range closest to your expected volume.
    • Destination countries: Enter two-letter country codes separated by commas, for example US, GB, PT.
    • How you plan to use WhatsApp: Describe your use case, for example order updates or appointment reminders.
  4. Select Send request.
All questions are optional, but your answers help the Wavix team prepare your account.

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What happens next

After you submit your request, the WhatsApp page in the Wavix portal shows that your request is received. You don’t need to submit it again. When your account is selected, the Wavix team contacts you to:
  1. Connect your WhatsApp Business Account to your Wavix account.
  2. Register your phone number as a WhatsApp sender.
  3. Prepare and submit your first message templates for Meta review.
When WhatsApp is on for your account, the WhatsApp page in the Wavix portal shows your senders and templates.
To prepare, make sure your business has a verified business portfolio in Meta Business Suite and a phone number that isn’t registered in the WhatsApp or WhatsApp Business app. For more information, see WhatsApp concepts.

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Get help

If you have questions about your request, contact support@wavix.com.